In today’s dynamic business environment, efficient case management is paramount. Enter Smartcase Engine, an advanced case management framework designed to streamline complex case handling through real-time tracking, efficient workflows, and automated decision-making processes.
What is Smartcase Engine?
Smartcase Engine is a modular, microservices-based platform tailored for managing intricate case workflows. It offers:
- Real-Time Case Tracking: Monitor cases as they progress through various stages.
- Efficient Workflows: Automate and optimize the sequence of tasks involved in case resolution.
- Automated Decision-Making: Leverage predefined rules and AI to make informed decisions without manual intervention.
Source: Rishijeet Mishra’s Blog